This will determine if the issue is connected to the door itself or the opener.
Garage door opener trolley not moving.
If the chain was installed too tightly on the garage door opener it can make opening the door more difficult for the automatic opener.
Try to open the door manually.
If the inner trolley stops somewhere along the rail this indicates damage that needs to be repaired or replaced.
It s a fairly easy part to fix.
Thank you for your question on the door trolley jammed against the front stop bolt.
The trolley on this garage door the part that travels up and down on the rain was broken.
Garage door opener circuit board lm model if there is no obvious rail damage then check for trolley travel along the garage door opener s rail by activating the door and moving the trolley across the rail in both directions.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
Find the chamberlain garage door opener technical support you need to get your garage door opener operational.
From informational videos to product manuals and troubleshooting articles the chamberlain group resource library has the information you need.
Does the trolley carriage on your garage door move yet the door refuses to budge.
In a typical situation the motor for your garage door opener should stop running once the door has closed.
For most garage door openers you can get a new trolley carriage for about 25 to 40 depending on the model.
All you need are some simple household tools and a few garage door parts.
The next step is to attempt to open your garage door manually.
Detach the opener by pulling the emergency handle downward.
Chances are you ve got a broken trolley carriage.
The motor continues to run after the garage door is closed.
In the beginning of the video you can hear what this sounds like.
If you find that it keeps running this can present a problem in your system.
Don is correct in that you may have a stripped drive gear but you will need to remove the motor cover to see if that is the problem.
This excess tension causes the gear that moves the chain to grind down.