Check the door s electric eye.
Garage door opener runs but won t open.
Firstly check that the garage door isn t locked.
If you are able to raise your garage door easily it is not the problem.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
Usually located towards the front of your garage the manual release is that brightly colored cord hanging down within easy reach.
Try to open the door manually.
Check that nothing has fallen into the garage door track.
Use a screwdriver to tighten the wire.
If the motor buzzes and doesn t move an unobstructed and disconnected trolley replace the drive motor.
Detach the opener by pulling the emergency handle downward.
Contact us for garage door spring repair.
When the door is lowered the spring winds up tightly creating a pulling force that helps lift the door up.
Turn the power back on and the door should open and close normally.
When your garage door won t open with the remote there are few things that can cause this problem.
The antenna on the motor could be damaged or blocked from the signal.
Many garage doors have a powerful torsion spring located horizontally above the door.
Shut off the power to the garage door opener.
The next step is to attempt to open your garage door manually.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
You might be out of range.
If you click your remote and hear the garage door opener s motor running but the door won t open the first thing you should do is check to see that the manual release isn t engaged.
If it is the door there are several reasons why it won t open.
This indicates that something in the opener system has malfunctioned.
It sounds very obvious but when you re in a rush and trying to leave.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
Although rare a failed drive motor is another reason why the door won t open.
Make sure it is hanging down from the motor.
This will determine if the issue is connected to the door itself or the opener.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.